Product Support

Standard Technical Support
Our standard technical support is available for all 8devices customers to help with product-related questions and general technical guidance.
  • Response time of up to 72 hours
  • Product-related technical assistance
  • Available through the 8devices support portal
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In-Depth Technical Support
For complex development challenges that require engineering involvement beyond standard support.
  • Engineering support through a flexible hourly model
  • Direct assistance from 8devices technical experts
  • Recommended when standard technical support is not sufficient
Talk to our experts before you buy
We'll review your project, discuss your technical objectives, and recommend the right amount of engineering support to keep your development moving efficiently.
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Qualcomm ADC Support
Dedicated support for companies developing products on Qualcomm® platforms
  • Annual support contract
  • Up to 200 hours of technical support per year
  • Access to Qualcomm ADC expertise
  • Support for designated Qualcomm® platforms* 
Looking for support on another Qualcomm platform?
We're happy to evaluate your request. Platforms outside our standard support portfolio require a one-time engineering onboarding fee before ongoing technical support can begin.
Contact us
* Platforms approved for Qualcomm ADC support include:
SoC series: IPQ40xx, IPQ95xx, IPQ53xx, IPQ50xx, IPQ60xx. Wi-Fi series: QCN92xx, QCN90xx, QCA93xx, QCN5xxx. Snapdragon/Dragonwing series: QCS405, QCS6490. Other: IPQ54XX

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